Direct Sales Agent

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Direct Sales Agent 

Warrington - OTE £29,400 to £33,400 per annum 

 

Hybrid working (Home and Office) 

 

New Year, Fresh Start!

 

Do you have phone-based sales, customer service, contact centre, call centre advisor experience and are you looking to work for a company who invest in you?

 

Are you passionate about providing the highest standards of customer service, with an exceptional telephone manner?

Would you like to work for a company who put their employees first and have adopted a permanent flexible combination of home and office working?

 

If so, apply today! Or email your CV to kate.hockley@finda.uk

 

£22,000 basic + Monthly Bonus (up to £450) + Other Benefits OTE £29,400 to £33,400 per annum 

 

25 days holiday per year rising to 27 days PLUS an extra day off on or around your birthday!! 

 

Full Time – Permanent – The working hours will be 37.5hrs across five days of the week.

What we do?

At Go Car Credit we are specialists in helping people secure finance who may have been declined by other lenders. We want to help our customers get back on the road to better credit.

We decided to develop Go Car Credit as we understand anyone could have problems getting credit via traditional banks. The primary focus is ethical and responsible lending and treating customers fairly, which forms our core values.

We want to provide those with impaired credit profiles the green light to enable them to walk on to a dealer’s forecourt with confidence, helping them get behind the wheel in no time.  We want our customers to feel excited about the car buying process not stressed or anxious.

We focus on ethical and responsible lending and place the customer’s interest at the heart of every decision they make. We are responsible, treat customers fairly, supportively and are always straightforward with them.

The Role

• Delivering excellent levels of customer service and achieving results through doing the right thing for the customer.
• Outbound calling to customers introduced from brokers/direct marketing.
• Increasing customer retention by contacting existing customers to promote car finance renewal.
• Building rapport with customers maintaining a friendly, empathetic, and professional telephone manner.
• Passionately demonstrating excellent product knowledge and provide customers with all relevant information.
• Confidently handling customer objections through effective questioning, establishing customer needs, and offering a tailored solution
• Gathering information from customers to establish their eligibility/suitability for our products.

 

37.5 hours across 5 days a week

Working hours:  3 x shifts of 9am-5pm  2 x shifts of 11am-7 pm 

Work 1 in 4 Saturdays worked from home

 

 

The Right Person:
We are looking for a passionate, target driven dynamic Go Car representative, with the ability to be versatile and willing to learn and apply and wants to help their customers throughout their buying processes.

• Confident, proactive, and passionate, resilient and have a great attitude and work ethic
• Professional telephone manner
• Excellent written and verbal communication skills
• Computer literate and ability to pick up systems quickly
• Able to work in a fast-paced environment within a small team
• Sub-prime hire-purchase motor finance, other regulated environments, or other types of finance
• Previous experience from hospitality backgrounds or sales!
• Previous experience in a telephone- based role (call centre)

 

 

Why Join?

Our people, culture and values are also something to be proud of and we offer:

• Excellent opportunities for skills and career development with clear progression paths
• No cold calling - warm leads only
• Accelerate your career with experience or find your entry route into sales
• Lively work atmosphere with a sociable and friendly team
• A genuine focus on our employees, demonstrated ethical drive and a willingness to provide reward and benefit to our team.
• “Treat days” delivered weekly to the office for staff
• An environment where you can have a great time, love what you do and develop skills along the way.
• A modern workplace, great amenities, and easily assessable through shuttle services/ Free parking
• We are a Disability Confident Committed Employer
• Department Christmas Parties and Festive activities throughout the Christmas period!

 

 

 

Benefits:

• Opportunity for flexible home/office working
• Company laptop and phone access provided for home working
• Pension scheme
• 25 days rising to 27 days holiday plus bank holidays
• 1 extra day of on/around your birthday!
• Training and Personal Development Opportunities
• Regular charity and engagement activities
• Paid overtime
• Bonus (Up to £450 per month)
• Free shuttle bus transportation or Free parking

 

 

If this sounds like the perfect opportunity for you then don’t waste any time and apply to enter the new year with a fresh start! Interviews will be commencing very soon with start dates available immediately!

We look forward to reading every application.

 

 

INDHP