Contact Sales Agent (Acquisitions - Car Finance)  

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Customer Acquisitions Agent 

Warrington (Hybrid working, home and office)

£23,400 + up to £500 monthly bonus 

25 days holiday per year rising to 27 days PLUS an extra day off on or around your birthday!! 

Full Time – Permanent – The working hours will be 37.5hrs across five days of the week.

About the Business
At Go Car Credit we are specialists in helping people secure finance who may have been declined by other lenders. We want to help our customers get back on the road to better credit. The primary focus is ethical and responsible lending and treating customers fairly, which forms our core values.

We want to provide those with impaired credit profiles the green light to enable them to walk on to a dealer’s forecourt with confidence, helping them get behind the wheel in no time. 

We are responsible, treat customers fairly, supportively and are always straightforward with them.

 

The Customer Acquisitions Role

You will work in the very busy customer acquisitions team to help customers secure the car they are looking for. You will process customer applications for credit as well as talking customers through the buying process and assessing their affordability to ensure they can afford the finance. Additionally, you will update systems and liaise with car dealerships to ensure buying a car is a smooth and enjoyable process, from beginning to end.

This is a fast-paced role with a big customer focus and requires attention to detail and the ability to manage multiple systems. You will be aiming to help customers process car finance applications through to completion and will be targeted on sign-ups per month so a proactive attitude will be required.

This role includes lots of verbal and written communication with customers so excellent interpersonal skills are necessary. You will also update and maintain records using various systems and ensure our high compliance standards are maintained.

 

 

 

Key knowledge, skills and attitudes required:

• Previous experience in a customer service, telephone-based role.
• Previous experience in a regulated environment (utilities, insurance, finance, or motor finance etc)
• Excellent communication skills both written and verbal.
• Confident using computer systems.
• Ability to manage multiple tasks and high volumes of work.
• Team player who is happy helping both customers and colleagues
• Excellent attention to detail
• Can develop yourselves and make suggestions about improving the way we do business.

 

Why Join?

Our people, culture and values are also something to be proud of and we offer:

• Competitive salary and performance-related bonus 
• Flexible home/office working (3 days in the office & 2 days at home after successful 3 month probationary period) )
• Company laptop and phone access provided for home working.
• Starting holidays of 25 days plus bank holidays, increasing with service 
• Extra day off on your Birthday!
• Voluntary overtime 
• Clear development path with training and development 
• Occupational sick pay 
• Pension scheme 
• Free parking and convenient business park location 
• Regular charity and engagement activities 
• Employee Assistance Programme (EAP)
• Benefit Hub discount platform
• Great amenities on the business park including shuttle bus, cash point, cafes/street food vendors, creche, subsidised gym, yoga classes, cycle facilities and shower.

 

If this sounds like the perfect opportunity, then don’t waste any time and apply today. Interviews will be commencing very soon! We look forward to reading every application.

INDHP