Dispatch Coordinator

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Dispatch Coordinator- Darwen BB3 – Salary £19,760 per annum

Starting basic £19,760 + bonus scheme + overtime

Opportunity to earn extra through overtime + bonus + company benefits package.

Are you looking for a brand new challenge as a Dispatch Coordinator based in Darwen, Lancashire for a reputable and successful company? Do you have experience in a role such as Dispatch Coordinator, Office Administrator or any admin role?

We are looking for a Dispatch Coordinator to come and join our team based in Darwen. If you are an excellent communicator looking for a change then we want to hear from you!

 

The Role:

• As a Dispatcher, you will be the first point of contact for all telephone enquiries.
• You will be responsible for receiving calls from our customers and handling their requests.
• Taking jobs and booking them onto our D365 planning system.
• You will be responsible for co-ordinating a team of field-based service engineers to ensure works received are allocated to them correctly and completed within the required timescales.
• You will also act as the point of contact to support the engineers to ensure they are able to complete their jobs successfully.
• In addition you will undertake a variety of administration duties to allow the daily operations to run smoothly.

What’s in it for you?

• Generous Bonus Scheme and Commission
• Full training and mentoring – no experience required!!
• 20 days holiday + Bank Holidays 
• Company Pension
• Schedule: Monday - Friday 8am – 5pm + Weekend work on a rota.

 

What we are looking for:

• At least 1 years experience working within an office environment
• Cheerful and outgoing disposition
• Excellent telephone manner
• Strong customer service focus
• Positive and flexible attitude that focuses on solutions
• Ability to manage customers expectations on all levels
• Ability to react quickly to daily operational challenges
• Excellent IT skills (MS Word, Excel)

 

Next Steps

If you like the look of this amazing opportunity, please apply today by clicking apply and completing our application process through Finda.

Please note that this position is subject to right to work, enhanced DBS, financial background, and DVLA checks due to working in a regulated environment and dealing with sensitive customer information.

INDHP