Entry Level Customer Acquisition Agent

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Entry Level Customer Acquisitions Agent  – Warrington

Hybrid working (Home and Office)

£22,000 + Monthly Bonus (up to £450) + Other Benefits OTE £27,400

25 days holiday per year rising to 27 days PLUS an extra day off on or around your birthday!! 

Full Time – Permanent – The working hours will be 37.5hrs across five days of the week.

Are you from a customer service background with high attention to detail looking for a fast paced role based in Birchwood Park, Warrington?

Do you want to join a fast-growing financial services business which helps customers buy cars and offers incredible career and progression opportunities?

Do you want to work for a company who put their employees first and have adopted a permanent flexible combination of home and office working?

If so, we are looking for a Entry Level Customer Acquisitions Agent to join a fast-growing financial services company in Birchwood Park, Warrington. This is an exciting opportunity with a huge amount of long-term career potential so please apply today or read on for more info.

About the Business
A leading car finance lender, Go Car Credit were established to help provide finance to buy a car for those who may not be able to obtain credit from a high street bank.

They have provided loans for over 100,000 customers so far and are growing very quickly.  They understand that anyone could have problems acquiring credit via a traditional lender, so pride themselves on being different from the traditional banks and payday loan companies by working with customers and understanding their individual circumstances.

The business focus is on ethical and responsible lending and putting the customer’s interest at the heart of every decision they make.

 

The Customer Acquisitions Role

You will work in the very busy customer acquisitions team to help customers secure the car they are looking for. You will process customer applications for credit as well as talking customers through the buying process and assessing their affordability to ensure they can afford the finance. Additionally, you will update systems and liaise with car dealerships to ensure buying a car is a smooth and enjoyable process, from beginning to end.

This is a fast-paced role with a big customer focus and requires attention to detail and the ability to manage multiple systems. You will be aiming to help customers process car finance applications through to completion and will be targeted on sign-ups per month so a proactive attitude will be required.

This role includes lots of verbal and written communication with customers so excellent interpersonal skills are necessary.. You will also update and maintain records using various systems and ensure our high compliance standards are maintained.

The Customer Acquisitions role is a full-time position based at our Warrington office and a combination of home working and office working will be expected.

The working hours will be 37.5 across five days of the week. We operate seven days a week. Monday – Fridays 9am-8pm, Saturdays 9am-6pm and Sundays 10am-4pm, typically working 3 out of 4 weekends.

Key knowledge, skills and attitudes required:

• Ideally previous experience in a customer service role (retail, hospitality etc) 
• Excellent communication skills both written and verbal
• Confident using computer systems
• Ability to manage multiple tasks and high volumes of work
• Team player who is happy helping both customers and colleagues

• Excellent attention to detail
• Are able to develop themselves and make suggestions about improving the way we do business

Benefits

• Up to £450 p/m quality & performance bonus OTE £25,400
• Company laptop and phone access provided for home working
• Flexible home/office working
• Pension Scheme
• 25 days holiday plus bank holidays, increasing by one day per year to a maximum of 27.
• Additional day off for your birthday!

• Clear development path with training and development

• Free Onsite Parking

• Regular charity and engagement activities
• Great amenities on the business park including shuttle bus, cash point, cafes/street food vendors, creche, subsidised gym, yoga classes, cycle facilities and shower

 

Next Step

If this role sounds like the Customer Acquisitions opportunity for you, click ‘apply’ today and submit your CV.

Suitable candidates based on CV will be contacted by Finda to run through a quick coversheet ahead of being invited to a telephone interview

If you are offered the job following interview, we are looking for you to start as soon as possible.

 

INDHP