JOB: Customer Service Advisor
Contract: Full Time - Permanent
Posted: Mon 8th April 2024
Deadline: Fri 26th April 2024
Reference: finda-293-job34
Salary: £23,400 + Monthly Bonus (up to £500) + Other Benefits
City: Warrington
Customer Acquisitions Agent
Warrington
£23,400 + up to £500 monthly bonus
25 days holiday per year rising to 27 days PLUS an extra day off on or around your birthday!!
Full Time – Permanent – The working hours will be 37.5hrs across five days of the week.
About the Business
At Go Car Credit we are specialists in helping people secure finance who may have been declined by other lenders. We want to help our customers get back on the road to better credit. The primary focus is ethical and responsible lending and treating customers fairly, which forms our core values.
We want to provide those with impaired credit profiles the green light to enable them to walk on to a dealer’s forecourt with confidence, helping them get behind the wheel in no time.
We are responsible, treat customers fairly, supportively and are always straightforward with them.
The Customer Acquisitions Role
You will work in the very busy customer acquisitions team to help customers secure the car they are looking for. You will process customer applications for credit as well as talking customers through the buying process and assessing their affordability to ensure they can afford the finance. Additionally, you will update systems and liaise with car dealerships to ensure buying a car is a smooth and enjoyable process, from beginning to end.
This is a fast-paced role with a big customer focus and requires attention to detail and the ability to manage multiple systems. You will be aiming to help customers process car finance applications through to completion and will be targeted on sign-ups per month so a proactive attitude will be required.
This role includes lots of verbal and written communication with customers so excellent interpersonal skills are necessary. You will also update and maintain records using various systems and ensure our high compliance standards are maintained.
Key knowledge, skills and attitudes required:
Why Join?
Our people, culture and values are also something to be proud of and we offer:
If this sounds like the perfect opportunity, then don’t waste any time and apply today. Interviews will be commencing very soon! We look forward to reading every application.
INDHP