JOB: Building Construction/Skilled Trades
Contract: Part Time
Posted: Thu 16th May 2024
Deadline: Fri 31st May 2024
Reference: finda-550-job-c
Salary: £23,400 PRO RATA
City: Warrington
Customer Care Administrator - Warrington – Part Time
£23,500 Pro Rata – 26.5 hours per week
Are you experienced in office administration, call centre administration or general office admin duties and looking for a new challenge?
Are you happy in a fast paced environment?
Do you have excellent attention to detail and can apply this in your work?
If so, then this is the role for you!
About the Business
At Go Car Credit we are specialists in helping people secure finance who may have been declined by other lenders. We want to help our customers get back on the road to better credit. The primary focus is ethical and responsible lending and treating customers fairly, which forms our core values.
We want to provide those with impaired credit profiles the green light to enable them to walk on to a dealer’s forecourt with confidence, helping them get behind the wheel in no time.
We are responsible, treat customers fairly, supportively and are always straightforward with them
Job Purpose:
Working as part of a small team, the Customer Care Administrator will support the Customer Care & Recoveries departments in completing administrative duties. Supporting the Customer Care department by working the customer mailboxes to ensure good outcomes are delivered and SLA is met across the operation. Working offline tasks such as settled accounts – this would include: - remaining devices, moving buckets, cancelling direct debits down, removing HPI marker off vehicles. Supporting the management team by moving the buckets daily ensuring they progress within the Collections strategy, using the Collections journey to help with this.
Responsibilities:
Administrative duties will include key tasks such as:
Requirements:
Why Join?
Our people, culture and values are also something to be proud of and we offer:
If this sounds like the perfect opportunity, then don’t waste any time and apply today. Interviews will be commencing very soon! We look forward to reading every application.
INDHP