Sales Support Agent

JOB: Customer Service Advisor
Posted: Thu 15th July 2021
Deadline: Sun 15th August 2021

Reference: finda-195-job
Salary: £18,500 basic salary + up to £450 p/m Bonus + Excellent Benefits
City: Warrington

Sales Support Advisor – Warrington

£18,500 + up to £450 Monthly Bonus (OTE £23,900) + Excellent Benefits

Full Time – Permanent – Shifts between 8am and 8pm, 5 Days a week inc 3 out of 4 Weekends

Are you looking for a fast-paced sales support role which combines your sales, administration and customer service skills based in Birchwood Park, Warrington?

Do you want to join a fast-growing financial services business which helps customers buy cars and offers incredible career and progression opportunities?

Do you want to work for a company who put their employees first and are moving to a permanent flexible combination of home and office working?

If so, we are looking for Junior Sales Support Advisors to join a fast-growing financial services company in Birchwood Park, Warrington. This is an exciting opportunity with a huge amount of long-term career potential so please apply today or read on for more info.


About the Business
A leading car finance lender, Go Car Credit were established to help provide finance to buy a car for those who may not be able to obtain credit from a high street bank.

They have provided loans for over 100,000 customers so far and are growing very quickly.  They understand that anyone could have problems acquiring credit via a traditional lender, so pride themselves on being different from the traditional banks and payday loan companies by working with customers and understanding their individual circumstances.

The business focus is on ethical and responsible lending and putting the customer’s interest at the heart of every decision they make.


The Sales Support Role

You will work in the very busy customer acquisitions team to help customers secure the car they are looking for. You will process customer applications for credit as well as talking customers through the buying process and assessing their income and expenditure to ensure they can afford the finance. Additionally, you will update systems and liaise with car dealerships to ensure buying a car is a smooth and enjoyable process, from beginning to end.

This role includes lots of verbal and written communication with customers as well as video calls with car buyers to confirm their identity. You will also update and maintain records using various systems and ensure our high compliance standards are maintained.

The Sales Support role is a full-time position which will be based at the Warrington site and a combination of home working and office working (2/3 day split) will be expected.

You will work 37.5 hours across five days of the week. Go Car Credit operate between 8am and 8pm Monday to Friday including bank holidays and Saturdays 9am - 5pm. Typically you will work 3 out of 4 weekends.


Key knowledge, skills and attitudes required:

  • Previous experience in a customer service, administration, retail, hospitality, leisure or sales type role
  • Excellent communication skills both written and verbal
  • Confident using computer systems
  • Ability to manage multiple tasks and high volumes of work
  • Team player who is happy helping both customers and colleagues



  • Up to £450 p/m quality & performance bonus
  • Company laptop and phone access provided for home working
  • Flexible home/office working planned for future once lockdown is relaxed
  • Pension Scheme
  • 23 days holiday plus bank holidays
  • Training and Personal Development Opportunities
  • Free Onsite Parking
  • Free Shuttle bus from Birchwood park train station


Next Step

If this role sounds like the Sales Support opportunity for you, click ‘apply’ today and submit your CV.

Suitable candidates based on CV will be contacted by Finda to run through a quick coversheet ahead of being invited to a telephone interview.

If you are offered the job following interview, we are looking for you to start as soon as possible.





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