Contract: Full Time
Posted: Thu 9th September 2021
Deadline: Tue 30th November 2021
Salary: £18,500 to £22,500 + Bonus + Other Benefits
Collections Agent– Portsmouth Flex remote/office
£18,500 - £22.5k + Bonus + Excellent Benefits
We are looking for an experienced Collections Agent to join our lively team at Go Car Credit in Lakeside Business Park
If you are looking for a new challenge and fresh start after the pandemic, then this is a fantastic opportunity for you to continue your career with a well-established financial services company who are customer and employee centric!
What we do?
At Go Car Credit we are specialists in helping people secure finance who may have been declined by other lenders. We want to help our customers get back on the road to better credit. The primary focus is ethical and responsible lending and treating customers fairly, which forms our core values.
We want to provide those with impaired credit profiles the green light to enable them to walk on to a dealer’s forecourt with confidence, helping them get behind the wheel in no time.
We are responsible, treat customers fairly, supportively and are always straightforward with them.
Go Car’s customers are just like any of us – they are friends, neighbours, aunties, and uncles. The business core behaviours ensure they are responsible and treat customers fairly, supportively, and that they’re always straightforward with them. Therefore, as well as collections experience, a drive to work with customers is key and for those who have the skills to achieve both of those things, there is a role for you at Go Car Credit.
Every day is different, and you’ll be responsible for managing the collections process from the beginning to the end, recovering arrears via telephone and email and rehabilitating customers through agreeing payment arrangements whilst maintaining our agreement in accordance with FCA guidelines.
This role offers a mixture of home and office working with a 2/3 day split available once training is completed.
Working hours are shifted on rota either 8am- 4pm or 10am-6pm Monday to Friday.
Opportunity to hit your KPI’s and get that extra bonus with working the last Saturday of every month 9am-1pm.
The right Customer Collections Associate
Go Car are looking for a passionate, motivated, and experienced Collections Associate who can be versatile and willing to learn, who will help their customers throughout their agreement life cycle.
Our people, culture and values are also something to be proud of and we offer:
We understand that the pandemic has been a very challenging time for collections agents so do not miss out on this fantastic opportunity for a fresh new start and get the back the enjoyment of what you do!
If this sounds like the perfect opportunity for you then don’t waste any time and apply! Interviews will be commencing very soon with start dates available immediately!
We look forward to reading every application.
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